1. Case study
    • Collecting information and documents that related to the problems. As the result we had collected most of documents from our company, villagers, community chief, and as well as NGO. All those information are previous size of the problem, area and numbers that already solved new problems and list of people who are involving with current problem.
    • Finding of who took parts in problem and who are still involving with current problem. The problem related parties are: EU, company, villagers, community leaders, CPP, CNRP, local NGOs and others.
  2. Teamwork forming

    In forming the team to deal with this problem we had selected people from different background and those people also know the problem well. The team members are as the followings:

    • There are people from the effected community
    • People from both political parties
    • The village elders
    • The company representatives

    The reason that we had chosen people from different area is because we wanted to make sure that we are not bias and we need to know the true nature and the root of the problem.

  3. Fact finding
    • Going from village to villages to find out whether names on the list are real or not.
    • Observe and study the true issue
    • Work with local authority
    • Work with elders in villages
    • Work with both political parties
    • We also work with related NGOs
  4. Solutions

Through the fact finding process we found that not all people that complain and file case against the company are affected in the problem, so we had manage solution to the problem as follow:

  • The first step is to sort out those problem maker (those that are not affect in land issue but try to be part in land issue).
  •  For those who really affected by land issue we had separate them and we solve village by village (one village at a time).
  • We had divided the solution into two parts, one is to pay cash and the second one is to exchange for the new land.

Please note that this land issue previously we had already solve it once already but what we had found is that even those who already got our payment from the previous solution still claim that the company did not pay anything to them so many of them are raising issue to company again but for those kind of people will be the last group that we need to deal with.